Check that the photo is what you want the design to look like.

The recommendation is you digitize a photo multiple times to give you a selection. Every design produced is different, even with the same settings.

1. Press the Digitize button on the photo you want digitized  

2. Set the digitizing settings

• The Hoop is the maximum design size.
• Size of design height and width have locked proportions and set the design’s size, including any transparent pixels.
• Thread Palettes ​​​​​​are the colors the system can pick.
• Maximum colors are the number of colors the system can select from the thread palette.
• Maximum cuts per color: The number of times a thread color can be cut.

3.  Press "Start Digitizing."

The system sends email notifications when it completes digitizing.

If you like the design, you can purchase the sew files.

Currently available system thread palettes.

• Isacord Poly
• Madeira Poly
• Madeira Frosted Matt
• Gunold Poly
• Gunold Sulky
• ThreadArt
• Simthread

You can make new thread palettes from a mix and match of any system threads. 
Use can use just your current thread inventory. The system can only pick from the threads you give it to creates a design.

Use the thread colors the system selects. Please think of the system like it's a painter, and the thread palette is the paint the system can use when digitizing (painting) a project, but using tricks of the eye to mix thread colors (paint) in your brain.  Changing thread color changes the other colors perceived colors.

To make the system use your thread inventory, create a Thread palette with just the colors from your inventory. Give the painter your paints (Thread Palette) and ask it to paint (digitize) you a picture.

1. Select the location on the photo to start the flood.
2. Set the tolerance
3. Select Flood

• In Thread Palettes select the for the palette you want to delete.
• Confirm you wish to delete the palette.

Fully transparent pixels do not get filled. Semi-transparent pixels get filled at a lower density.

Remove the photo parts you don't want to be in your design by making them transparent in your photo.

How do I make parts of the photo I don't want transparent?

This site has simple editing tools, and If the parts of your photo you want to remove are a solid color, you can use a flood eraser or color eraser tools to remove areas. If the area is more complex, you would need to use a photo editor like GIMP(free), Photoshop(subscription), or Pixlr(free) to remove the parts you don’t want 

A web search will provide more programs and instructions on removing backgrounds from images and saving them as transparent png files.

Resources:

removebg - Remove Image Backgrounds automatically

GIMP - GNU Image Manipulation Program

Pixlr - Online Photo Editor

1. Select the Color Eraser tool
2. Select the image to pick a color
3. Set the Tolerance
4. Press Remove Color

• Select the   for the design you want to delete.
• Confirm you wish to delete the design.